We, of Housing Facilities, will strive to.

   Deliver the highest standards of safety, cleanliness and comfort for those who live and work here.
   Work each day to improve services and the residential environment now and for the future.
   Build direct and satisfying relationships with customers.
   Create and maintain a reputation for competent, reliable, and responsive service.
   Support the academic mission of the Institute and the achievement of academic excellence by individuals.
   Serve as advocates for facilities issues and the needs of residents.
   Show a genuine respect for individuals and their differences.
   Make our organization a good place to work.
   Participate in programs and activities that benefit individuals, the campus, and the community.